Question 1

What is PX IMMO?

Accepted Answer

PX IMMO is an AI real-estate photo retouching solution designed specifically for estate agencies. It lets you enhance your photos, remove distracting elements, renovate virtually, stage rooms and much more, so you can sell and let your properties faster.

Question 2

How does AI photo retouching work?

Accepted Answer

Upload your photos from your computer or smartphone and choose the retouches to apply (weather, brightness, perspective, decluttering…): the AI processes them in seconds, then PX IMMO applies your presets (logo, watermark, vignette) before export.

Question 3

Which photo formats are accepted?

Accepted Answer

PX IMMO accepts JPEG, PNG and WebP photos, up to 20 MB per file. Your retouched photos are exported in the formats the property portals expect.

Question 4

Can I use my own watermarks and logos?

Accepted Answer

Yes. Save your logo, watermark, style and vignette in an agency preset: they are applied automatically to every photo. The custom watermark is included from the Pro plan upwards.

Question 5

How does virtual renovation work?

Accepted Answer

Choose AI renovation or virtual decoration from 15 styles (Scandinavian, Modern, Industrial…): the AI generates a proposal from your photo to help buyers picture themselves there. These features are included from the Pro plan upwards.

Question 6

Can I create highlights for my listings (vignettes)?

Accepted Answer

Yes. Add a “FOR SALE” vignette or a highlight to your photos from your presets to stand out on the property portals.

Question 7

Is PX IMMO compatible with the property portals?

Accepted Answer

Yes. PX IMMO exports your photos in the formats expected by SeLoger, Leboncoin, Bien'ici, Logic-Immo and the main European portals, as individual files or as a ready-to-publish ZIP archive.

Question 8

How does the API work?

Accepted Answer

Create an API key from your account, send the photos to process and receive the results by webhook. The API is available from the Group plan upwards; the full documentation is on the API page.

Question 9

Which payment methods are accepted?

Accepted Answer

Payment is made by card through our secure payment provider, billed monthly or annually (−20%).

Question 10

Can I change plans later?

Accepted Answer

Yes, you can upgrade or downgrade at any time from your account. The change takes effect immediately.

Question 11

Is my data secure?

Accepted Answer

Yes. Your photos and data are hosted securely and processed in compliance with the GDPR. You can request their deletion at any time.

Question 12

What should I do if I have a technical problem?

Accepted Answer

Contact our support team by email or through the contact form, describing the problem you encountered: we will get back to you quickly.

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